Delivery & Returns

Delivery

From order confirmation, delivery of your made to order toilet seat will be 4 - 6 weeks. You will receive an email when your order has been dispatched, with an estimated delivery date.

Deliveries are made via Parcel Force.

Returns/Refunds

Due to the made to order nature of our toilet seats, we do not offer returns or refunds. We want you to be delighted with your toilet seat, should you experience any issues with your seat upon delivery, please get in touch via sales@bardandblackwood.co.uk or call 01243 532121 and we will work with you to find a solution.

Please visit our Aftercare & Warranty page for further details.

Payment

Online payments are made via Stripe. We accept payment from all major cards (excluding Amex). 

If you wish to pay by any other means, please contact us by telephone on 01243 532121.

Warranty

Our toilet seats are made to order in our West Sussex factory. Each seat is guaranteed for 1 year, excluding accidental damage. For full details of our Warranty, please visit Aftercare & Warranty.

Get In Touch

Arrange a call to discuss your needs with one of our experts. Choose from our extensive collection of toilet seats or create a template from your existing suite for a replacement seat.

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